Dirty Bird Designs

We are women of Christian faith and conduct our business in a manner consistent with biblical principles. Accordingly, we reserve the right to refuse any request, order, communication, or engagement that we determine—at our sole discretion—to be contrary to our sincerely held religious beliefs, including but not limited to requests that are obscene, abusive, harassing, threatening, deceptive, or otherwise inconsistent with standards of respectful and lawful conduct.

This policy applies to actions and requests, not to individuals, and does not waive our commitment to professionalism, dignity, and lawful business practices.

• Once your order for goods and/or services has been delivered, performed, or otherwise accepted, it is considered complete.
• We do not permit chargebacks or payment disputes for accepted products or completed services.
• If there is an issue with a product or service, we encourage you to contact us directly. We will work with you in good faith to determine a fair and reasonable remediation when appropriate.
• If an order involving a tangible product is disputed, the item must be returned in its original condition, including all packaging and accessories.
• If a disputed product is not returned, or if a dispute is initiated for a completed non-tangible service, the buyer remains legally and financially responsible for the full value of the product or service, as well as any associated costs.